posted 11/27/2014 06:34
Sometimes I just cannot imagine how reputed brands can so arrogantly and confidently fool its Indian customers. The brand here in question is Triumph, one of the best motorcycle manufacturers in the world, and here is a story on how "low" they think of their Indian customers, brazenly fooling them with wrong specs and then putting up the cheeky "read the fine print" defence.
Triumph India started selling its motorcycles in 2014 in India, and the specs they distributed, from the Auto Expo in 2014 to Triumph India's official website, and the marketing material in each and every showroom in India, showed higher power outputs. For example:
1. Street Triple: 105 PS
2. Daytona: 128 PS
Even the official product booklet which comes with the bike when you get the delivery showed the above figures. Here is a screenshot from one of the pages of that booklet:
Before buying my Daytona 675R, I requested the dealership to send me the specs, and the specs they sent showed 128PS too.
Then suddenly one day Triumph India decides to change the power specs in its website, dropping around 10 PS for most bikes, but a massive 26PS for Street Triple! Confusion follows, with frantic postings across the different forums on whether it is some typo or Triumph India actually detuned these bikes. But this ARAI certificate for Triumph Street Triple cleared some air:
So the Street Triple was always under-powered (79 BHP) here in India! And Triumph India was fooling its customers showing higher EU specs. A lot of my friends who bought Street Triple instead of Kawasaki Z800 are feeling cheated.
Even I am feeling cheated even though the power output "theft" in my case is just 10PS. I immediately shot off an email to MD, Triumph India, asking for his thoughts on this issue. But he sent me a standard reply saying that all the documents and specs were already specific to EU and it was mentioned in the website disclaimer too.